Privacy Policy

Introduction

At Tribe Social, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines the types of information we collect, how we use it, and the measures we take to safeguard your data.

Information We Collect

Personal Information

We collect the following personal information from our users:

  • Name
  • Email address
  • Payment information (for clients, processed through Stripe)

Collection Methods

We gather this information through:

  • Sign-up forms
  • Calendar booking
  • Opt-in forms
  • Trial accounts

Use of Google User Data

When you use Tribe Social, we may access Google user data, specifically:

  • Email Address
  • Name

Purpose of Access

We access this data solely for:

  • Authentication: To verify your identity and grant access to our marketplace apps and addons.

Data Storage

  • No Storage: We do not store your Google account data on our servers.

How We Use Your Information

We use the collected information to:

  • Provide Services: Deliver and maintain the services offered by Tribe Social.
  • Communication: Keep users informed about Tribe Social, including product changes, improvements, and updates.

Information Sharing

We do not share your personal information with third parties, except for the following:

  • Facebook Pixel: We use a Facebook pixel tracking code on our website to monitor traffic for advertising purposes.
  • Google Services: As described above, we access your Google user data solely for authentication and do not share it with third parties.

Analytics and Tracking

To monitor traffic and user interactions, we use:

  • usefathom.com: A privacy-first analytics tool that ensures user privacy.
  • Facebook Pixel: To track website traffic for advertising purposes.

Data Protection Measures

To ensure the security of your information, we implement the following measures:

  • Limited Access: Only authorized team members have access to our email and client list.
  • Encrypted Password Manager: Our team uses an encrypted password manager for all access to our mailing list and user data.
  • Secure Processing: All payment information is securely processed through Stripe.

Access to Privacy Policy

Our privacy policy is:

  • Publicly Accessible: Available on our website at https://tribesocial.io/privacy-policy
  • Linked from the Home Page: Accessible from the home page of our website.
  • Linked to OAuth Consent Screen: Linked to the OAuth Consent Screen on the Google API Console.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at help@tribesocial.io.

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